Shipping policy
Shipping Policy
Last Updated: August 9, 2026
Thank you for shopping with Eloura Beauty. Please review our shipping information below.
Shipping Costs
Shipping fees are calculated and displayed at checkout based on your order and delivery location.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays may be processed on the next business day.
Delivery Times
Most orders are estimated to arrive within 7–20 business days after shipment. Delivery times may vary depending on your location, carrier delays, customs, weather, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, tracking information may be provided when available. Tracking updates can take several days to appear.
Incorrect Address
Customers are responsible for providing an accurate shipping address at checkout. Eloura Beauty is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Lost or Delayed Packages
If your order is significantly delayed or appears to be lost, please contact Eloura Beauty through the customer support options available on our website so we can investigate.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees. Any applicable fees are the responsibility of the customer.
Policy Changes
Eloura Beauty reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.